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ACH-DIRECT DEBIT Update for special assessment payment
Posted on Jun 28th, 2024
I recently sent out a flyer regarding how ACH Direct Debit payments were going to occur. I received correspondence from many owners who pay through ACH Direct Debit that they already sent in a check to pay the special assessment. The way our bill file is set up, if owners had already paid their special assessment, the bill file does not allow us to only send the special assessment direct debit for only those accounts that have not paid. Therefore, in order to not charge Direct Debit owners twice for the special assessment, we have decided to not send this ACH Direct Debit bill file as it will only create double payments for those that have already paid.
If you pay by ACH Direct Debit, you will need to make a check payment of $305.16 due by August 1st. Please make checks payable to Kings Charter Owners Association, Inc. Payments should be mailed to c/o Associa Community Group, P.O Box 27898, Newark, NJ 07101-7898. Please write your account number on your check. If you do not have your account number, please email me directly at dstabler@communitygroup.com. Please do not contact the Kings Charter site office or call the Community Group Owner Services Department. I will be handling any and all issues for the special assessment myself.
We appreciate your patience through this process. As I mentioned previously, Kings Charter is the only association we manage that allows ACH Direct Debit so we were unaware of how many issues this could cause with a special assessment payment.
If you have any additional questions or concerns, please contact Denez Stabler directly at dstabler@communitygroup.com. Please do not contact your on-site office for any questions pertaining to the special assessment.